Terms of Use

These Terms of Use ("Terms") govern your use of the Parqo mobile application (the "App"). By downloading or using the App you agree to these Terms. If you do not agree, please do not use the App.

The service

Parqo aggregates shipment tracking information from many carriers so you can follow your parcels in one place. Parqo is not a carrier, shipper or delivery company. We do not handle, ship or deliver packages, and we have no control over shipments or their delivery.

Eligibility

You must be at least 13 years old (or the minimum age required in your country) to use the App, and able to form a binding agreement.

Acceptable use

You agree to use the App only for lawful purposes and to track shipments you are authorized to track. You agree not to misuse the App, interfere with its operation, attempt to access it through unauthorized means, scrape or overload our systems, or use it to infringe anyone's rights.

Tracking data and accuracy

Tracking information is provided by carriers and third‑party data partners and is passed through to you "as is." Statuses, checkpoints and estimated delivery times may be delayed, incomplete or inaccurate. Parqo does not guarantee the accuracy, completeness or timeliness of any tracking information and is not responsible for lost, delayed or misdelivered shipments.

Subscriptions and payments

Parqo may offer premium features through an auto‑renewing subscription, sold and billed through the Apple App Store and processed with the help of RevenueCat. Payment is charged to your Apple ID at confirmation of purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage or cancel your subscription in your App Store account settings. Refunds, where available, are handled by Apple in accordance with its policies.

Intellectual property

The App, including its design, branding, text and software, is owned by Parqo and protected by intellectual property laws. We grant you a limited, personal, non‑transferable, revocable license to use the App for your own personal, non‑commercial purposes. Carrier names and logos are the property of their respective owners.

Third‑party services

The App relies on third‑party services (including carriers, our tracking data partner, Google Firebase, Apple and RevenueCat). Your use of those services may be subject to their own terms, and we are not responsible for them.

Disclaimers

The App is provided "as is" and "as available," without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non‑infringement. We do not warrant that the App will be uninterrupted, error‑free or secure.

Limitation of liability

To the maximum extent permitted by law, Parqo will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss arising from delayed, lost or misdelivered shipments or from your use of, or inability to use, the App.

Termination

You may stop using the App at any time. We may suspend or terminate your access if you violate these Terms or misuse the App.

Changes to these terms

We may update these Terms from time to time. We will revise the "Last updated" date above, and your continued use of the App after changes take effect constitutes acceptance.

Contact

Questions about these Terms? Email us at hello@getparqo.com.